Suarpana Shahi is the Marketing Manager at Aloft Kathmandu Thamel and a seasoned hospitality marketing professional with expertise in brand strategy, communications, and campaign management. After earning her MBA in Marketing in the United States, she began her career in advertising before transitioning into the hospitality industry through a role at Hotel Annapurna. Since then, she has remained deeply engaged in the field.
Known for her calm and steady approach, Suarpana values thoughtful collaboration and clear communication as the foundations of strong teams and successful projects. Her experience balancing motherhood with a full-time leadership role has honed her ability to multitask, prioritize, and lead with perspective.
Outside of her professional life, Suarpana is a devoted Real Madrid supporter—a passion that fuels her competitive spirit and serves as a constant reminder of the power of persistence and enthusiasm.
Can you share your journey into hospitality and what inspired you to pursue a career in the hospitality sector?
After completing my MBA in Marketing in the U.S., I returned to Nepal and began my career at an advertising agency. It was a great starting point—fast-paced, creative, and full of learning. But when I got the opportunity to join the marketing department at Hotel Annapurna, I saw a new kind of potential. Hospitality brought together the structure of business with the energy of people and service—and that really appealed to me.
What started as a role quickly became a passion. The industry is constantly evolving; no two days are the same. There’s always room to be creative while also being strategic. That balance, along with the chance to contribute to how people experience a city or culture, is what inspired me to stay and grow in this field.
What has been the most rewarding part of your career so far, particularly in your journey with the vibrant team at Aloft Kathmandu Thamel?
One of the most rewarding aspects of my journey at Aloft Kathmandu Thamel has been the trust and freedom to bring new ideas to the table. It’s a space where creativity is encouraged and innovation is supported, allowing me to take initiative and contribute meaningfully to the brand’s growth.
Equally fulfilling has been working alongside a passionate and energetic team. We’ve celebrated some incredible milestones together—from successful campaigns to global recognitions. There’s a genuine sense of teamwork behind everything we do, and that support and empowerment have made this chapter in my career both exciting and deeply meaningful.
What would you recommend as the must-experience activity or attraction for tourists visiting Nepal to truly immerse themselves in the country’s rich culture and natural beauty?
One experience I always recommend is walking through the lanes of Patan Durbar Square. It’s not just about the architecture—though that’s stunning—it’s the energy of the place. The mix of artisans at work, hidden courtyards, centuries-old temples, and cafes tucked into heritage buildings makes it a beautiful blend of past and present.
For nature, an early morning visit to Chandragiri Hills is something special. You get a sweeping view of the valley, and on clear days, the Himalayan range feels almost within reach. The cable car ride adds a bit of fun to it too.
And of course, experiencing local food is a must—whether it’s trying a proper thali set or just enjoying momo from a bustling local spot. Food is such an integral part of how people connect here, and it always leaves a lasting impression.
As a woman in a leadership position, what obstacles have you encountered, and how have you navigated them successfully?
Balancing motherhood with a leadership role is definitely one of the more complex challenges—it requires constant prioritization and the ability to shift gears quickly, both at home and at work. Like many women, I’ve had to wear multiple hats, and that’s taught me to be both adaptable and intentional with my time.
Professionally, one of the obstacles I’ve faced is the occasional assumption that leadership needs to look or sound a certain way. My approach is thoughtful and measured—I listen more, react less, and believe in leading with empathy and clarity. While that hasn’t always aligned with traditional expectations, I’ve learned to trust that consistency and a clear sense of judgment can be just as effective. Over the years, this approach has helped me build strong relationships and foster collaboration without compromising who I am.
What advice would you give to young women aspiring to leadership roles in the hospitality industry?
Don’t wait for permission to lead—step into it with confidence and a strong sense of who you are. You don’t need to change your personality to fit a specific idea of leadership. Qualities like composure, curiosity, and kindness carry real strength—especially in hospitality, where connection and consistency matter.
Surround yourself with people who encourage your growth, and don’t hesitate to speak up, take smart risks, or advocate for your own progress. It’s absolutely possible to hold multiple roles in life—whether as a leader, a mother, or both—and each role brings its own depth to your journey. Own that complexity; it’s part of what makes you capable.
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